Returns

At Repisela, we want you to feel confident about your purchase.

We accept eligible returns within 30 days of receiving your order.

Return eligibility

To qualify for a return, your item must generally be:

• In the same condition in which you received it
• Unused or unworn
• In its original packaging
• With original tags, where applicable
• Accompanied by proof of purchase

How to start a return

Before sending any product back, please contact our customer support team at contact@repisela.com.

Please include:

• Your order number
• The item you would like to return
• The reason for the return
• Photos of the product, when applicable

Once your request has been reviewed and approved, we will provide return instructions. Please do not send products back without first contacting us.

Return address

Approved returns may be directed to:

Repisela
Operated by GOLD INK MEDIA LLC
3535 Executive Terminal Dr Ste 110
Henderson, NV 89052
United States

Please contact us before mailing your return, as specific instructions may apply to your order.

Damaged, defective, or incorrect products

Please inspect your order when it arrives. If your product arrives damaged, defective, or incorrect, contact us as soon as possible at contact@repisela.com.

Please provide:

• Your order number
• A description of the issue
• Photos of the product
• Photos of the packaging, where applicable

We will review the issue and provide an appropriate resolution.

Non-returnable items

Certain products may not qualify for return, including:

• Perishable goods
• Personalized or custom-made products
• Opened or used personal-care or hygiene products
• Hazardous materials
• Flammable liquids or gases
• Gift cards
• Products clearly identified as final sale

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Return shipping

Unless the product arrived damaged, defective, incorrect, or applicable law requires otherwise, customers may be responsible for return shipping costs. Original shipping charges are generally non-refundable.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds are generally issued to the original payment method within 10 business days. Your bank, credit-card issuer, or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact contact@repisela.com.

Exchanges

The fastest way to receive a different product is generally to return the eligible original item and place a separate order after the return has been accepted.

Need help?

For questions about returns, refunds, or exchanges:

Business phone: +1 909-303-9090
Customer Service Hours: 8:00 AM – 5:00 PM PST, Monday – Saturday
Support email: contact@repisela.com

GOLD INK MEDIA LLC
Nevada, USA
Formed: June 25, 2026
Address: 3535 Executive Terminal Dr Ste 110, Henderson, NV 89052